# 1. Solution exception:'ascii' codec can't encode character '\\u17C' in position 14: ordinal not in range(128)

**URL:** <https://discourse.ladybug.tools/t/1-solution-exception-ascii-codec-cant-encode-character-u17c-in-position-14-ordinal-not-in-range-128/16917>\
**Category:** ladybug\
**Created:** [December 15, 2021, 9:25pm UTC](https://discourse.ladybug.tools/t/1-solution-exception-ascii-codec-cant-encode-character-u17c-in-position-14-ordinal-not-in-range-128/16917 "2021-12-15T21:25:38Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![chris](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/chris/32/10179_2.png) [@chris](https://discourse.ladybug.tools/u/chris)\
**Post date:** [December 16, 2021, 9:20pm UTC](https://discourse.ladybug.tools/t/1-solution-exception-ascii-codec-cant-encode-character-u17c-in-position-14-ordinal-not-in-range-128/16917/2 "2021-12-16T21:20:52Z")

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See here:

> [@Installing error](https://discourse.ladybug.tools/t/installing-error/16853):
>
> how to resolve the installing error——ascii’ codec can’t encode character . \u5C0F’ in position 13: ordinal not in range (128)

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_[View the full topic](https://discourse.ladybug.tools/t/1-solution-exception-ascii-codec-cant-encode-character-u17c-in-position-14-ordinal-not-in-range-128/16917)._