# 'ascii' codec can't encode character '\\u9ED8' in position 83600

**URL:** <https://discourse.ladybug.tools/t/ascii-codec-cant-encode-character-u9ed8-in-position-83600/18686>\
**Category:** ladybug-tools\
**Tags:** ladybug, honeybee\
**Created:** [June 16, 2022, 11:49am UTC](https://discourse.ladybug.tools/t/ascii-codec-cant-encode-character-u9ed8-in-position-83600/18686 "2022-06-16T11:49:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lzc](https://discourse.ladybug.tools/letter_avatar_proxy/v4/letter/l/278dde/32.png) [@lzc](https://discourse.ladybug.tools/u/lzc)\
**Post date:** [June 16, 2022, 11:49am UTC](https://discourse.ladybug.tools/t/ascii-codec-cant-encode-character-u9ed8-in-position-83600/18686/1 "2022-06-16T11:49:05Z")

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Hi, everyone. I want to know that I downloaded LBT1.5, but it still shows“1. Solution exception:Failed to write in.idf to file:‘ascii’ codec can’t encode character ‘\u9ED8’ in position 83600: ordinal not in range(128)” when I calculate the energy consumption. Thank you very much

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**Author:** ![chris](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/chris/32/10179_2.png) [@chris](https://discourse.ladybug.tools/u/chris)\
**Post date:** [June 17, 2022, 2:31am UTC](https://discourse.ladybug.tools/t/ascii-codec-cant-encode-character-u9ed8-in-position-83600/18686/2 "2022-06-17T02:31:55Z")

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Hi @lzc ,

I can tell you that this is the character causing the issue, which is probably in your username:

> **[silent; quiet, still; dark (U+9ED8)](https://www.fileformat.info/info/unicode/char/9ed8/index.htm)**
>
> Get the complete details on Unicode character U+9ED8 on FileFormat.Info

You technically might be able to run the simulation without needing to create a new username if you [change your Windows language settings using the workflow here](https://discourse.ladybug.tools/t/encoding-error-when-using-openstudio/16000/8).

But, if you cannot get your operating system to recognize the characters of your username in the file paths, you might just need to create a new user profile and install Ladybug Tools from that.