# Ladybug Installation problems

**URL:** <https://discourse.ladybug.tools/t/ladybug-installation-problems/47>\
**Category:** faq\
**Tags:** installation\
**Created:** [December 1, 2013, 2:22pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47 "2013-12-01T14:22:00Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![mostapha](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/mostapha/32/15244_2.png) [@mostapha](https://discourse.ladybug.tools/u/mostapha)\
**Post date:** [February 25, 2015, 11:24pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/41 "2015-02-25T23:24:00Z")

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Hi AmirAli,

Good to see you here. What is exactly the error on your system? Can you share a screenshot?

Mostapha

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**Author:** ![amiraliamirakbari575](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/amiraliamirakbari575/32/617_2.png) [@amiraliamirakbari575](https://discourse.ladybug.tools/u/amiraliamirakbari575)\
**Post date:** [March 4, 2015, 2:18pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/42 "2015-03-04T14:18:00Z")

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Hi,

I fixed it by simply moving to PC:)

There is no exact error. All components have run-time errors prior to using in any definition. While I already have python interpreter installed, it is like a missing of GHpython files.

Ali

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**Author:** ![amiraliamirakbari575](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/amiraliamirakbari575/32/617_2.png) [@amiraliamirakbari575](https://discourse.ladybug.tools/u/amiraliamirakbari575)\
**Post date:** [March 4, 2015, 2:43pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/43 "2015-03-04T14:43:00Z")

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And proud to say that I am now using your Bug! in my current workshop. students try to genetically optimize the shape of housing neighbourhoods by evaluating environmental factors. I will write you a report! later.

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**Author:** ![delara274](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/delara274/32/526_2.png) [@delara274](https://discourse.ladybug.tools/u/delara274)\
**Post date:** [April 11, 2015, 11:30am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/44 "2015-04-11T11:30:00Z")

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Dear Mostapha,

I still have the same problem … even unblocking my GHphyton and reinstalling it… what should I do? how can I completely uninstall the ladybug and reinstall it?

![](https://discourse.ladybug.tools/uploads/default/original/2X/1/16dac208142d32301ba17f6418f003e17f5b1c60.jpg)

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<div class="post-metadata">

**Author:** ![mostapha](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/mostapha/32/15244_2.png) [@mostapha](https://discourse.ladybug.tools/u/mostapha)\
**Post date:** [April 11, 2015, 12:28pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/45 "2015-04-11T12:28:00Z")

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Salam. Wonderful! Keep me posted about the results.

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<div class="post-metadata">

**Author:** ![mostapha](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/mostapha/32/15244_2.png) [@mostapha](https://discourse.ladybug.tools/u/mostapha)\
**Post date:** [April 11, 2015, 12:28pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/46 "2015-04-11T12:28:00Z")

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You don’t need to re-install Ladybug and Honeybee. The error shows that GHPython is not installed correctly. How do you know that GHPython is installed correctly? Can you drop a GHPython component to canvas with no issues?

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**Author:** ![delara274](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/delara274/32/526_2.png) [@delara274](https://discourse.ladybug.tools/u/delara274)\
**Post date:** [April 11, 2015, 1:02pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/47 "2015-04-11T13:02:00Z")

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Thank you for your reply , Yeah when I drop it , it doesn’t make any changes but when I want to use the ladybug parameters the same error message appeared. an when I opened the file that you’d suggested to Mehrnoush (TestGHPhyton) this it sends me this error[![](http://api.ning.com:80/files/qk*MmDQsK7q24W6WnltIekKbGdUOKen9oHL4RzjONcO6BIGnFZx3oVUHEvIMHKlz3TxIRXPkJWG-jriNkY8jDWlT1lTsvq8R/ppp.jpg?width=721)](http://api.ning.com:80/files/qk*MmDQsK7q24W6WnltIekKbGdUOKen9oHL4RzjONcO6BIGnFZx3oVUHEvIMHKlz3TxIRXPkJWG-jriNkY8jDWlT1lTsvq8R/ppp.jpg)

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<div class="post-metadata">

**Author:** ![mostapha](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/mostapha/32/15244_2.png) [@mostapha](https://discourse.ladybug.tools/u/mostapha)\
**Post date:** [April 11, 2015, 4:02pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/48 "2015-04-11T16:02:00Z")

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Looks like you’re using and old version of Grasshopper, and/or GHPython. Updating to the latest versions should solve the issue.

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<div class="post-metadata">

**Author:** ![delara274](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/delara274/32/526_2.png) [@delara274](https://discourse.ladybug.tools/u/delara274)\
**Post date:** [April 12, 2015, 5:10am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/49 "2015-04-12T05:10:00Z")

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wow Thanks Mostapha it worked ! thanks a lot , just in new lady-bug some parameters are different isn’t it? for example in “sun path” component we don’t have latitude,longitude, time zone …

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**Author:** ![joe88](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/joe88/32/68_2.png) [@joe88](https://discourse.ladybug.tools/u/joe88)\
**Post date:** [May 19, 2015, 4:21pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/50 "2015-05-19T16:21:00Z")

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great it works again, Thx!!!

nass

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<div class="post-metadata">

**Author:** ![joe88](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/joe88/32/68_2.png) [@joe88](https://discourse.ladybug.tools/u/joe88)\
**Post date:** [May 19, 2015, 5:34pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/51 "2015-05-19T17:34:00Z")

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hallo Mostapha,

I am not sure what happened, but the problem appeared when i installed Millipede…i faced the same issues as mentioned here in this discussion, i solved them somehow but still having one issue. in the attached file is a screenhot. can IES file create a problem when creating image?

thx in advance!

nass.

![](https://discourse.ladybug.tools/uploads/default/original/2X/2/23cd69957cc9101ce3faa9f507a1b7dbcc535f2c.png)

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<div class="post-metadata">

**Author:** ![joe88](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/joe88/32/68_2.png) [@joe88](https://discourse.ladybug.tools/u/joe88)\
**Post date:** [May 20, 2015, 10:02am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/52 "2015-05-20T10:02:00Z")

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ahhhh, no worries, i just figured it out…

sorry for any inconvenience.

Best,

nass

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<div class="post-metadata">

**Author:** ![LuisCarlosGutierrezM](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/luiscarlosgutierrezm/32/798_2.png) [@LuisCarlosGutierrezM](https://discourse.ladybug.tools/u/LuisCarlosGutierrezM)\
**Post date:** [May 27, 2015, 3:55pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/53 "2015-05-27T15:55:00Z")

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That worked for me too.

I coundn´t make it work with ghpython 0.6.0.3.

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**Author:** ![GiulioPiacentino](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/giuliopiacentino/32/98_2.png) [@GiulioPiacentino](https://discourse.ladybug.tools/u/GiulioPiacentino)\
**Post date:** [May 28, 2015, 1:56am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/54 "2015-05-28T01:56:00Z")

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That is likely due to an old Rhino SR. Please update, if you can.

Giulio  
–  
Giulio Piacentino  
for Robert McNeel & Associates  
[giulio@mcneel.com](mailto:giulio@mcneel.com)

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<div class="post-metadata">

**Author:** ![dodangtuat](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/dodangtuat/32/520_2.png) [@dodangtuat](https://discourse.ladybug.tools/u/dodangtuat)\
**Post date:** [July 20, 2015, 9:45pm UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/55 "2015-07-20T21:45:00Z")

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Hi all,

[![](http://api.ning.com:80/files/eGJdezr2p4WYvINKrnxWEua5TCK07UddsMd771lzGVll*5c61QcJVA8Qtjx0dvFyEPnNjHqOkIxgGXYtGB-tnXIdV0Qqem9b/LB_HBproblem.jpg?width=721)](http://api.ning.com:80/files/eGJdezr2p4WYvINKrnxWEua5TCK07UddsMd771lzGVll*5c61QcJVA8Qtjx0dvFyEPnNjHqOkIxgGXYtGB-tnXIdV0Qqem9b/LB_HBproblem.jpg)

I have a small problem with LB&HB, my PC is running lastest Rhino & grasshopper version, python script (0.6.3) work as well. My LadyBug run for the first time as well also, but after I close Rhino and GH, when I open again I can not see any component of LadyBug as you see above.

Someone pls help!

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<div class="post-metadata">

**Author:** ![mostapha](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/mostapha/32/15244_2.png) [@mostapha](https://discourse.ladybug.tools/u/mostapha)\
**Post date:** [July 21, 2015, 12:24am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/56 "2015-07-21T00:24:00Z")

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Hi Steve, As far as I understand Grasshopper is not loading Ladybug userobjects. This is more of a Grasshopper issue and Giulio or David should know the answer. Giulio is on this discussion so I believe he will get back to you about this soon.

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<div class="post-metadata">

**Author:** ![GiulioPiacentino](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/giuliopiacentino/32/98_2.png) [@GiulioPiacentino](https://discourse.ladybug.tools/u/GiulioPiacentino)\
**Post date:** [July 21, 2015, 2:03am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/57 "2015-07-21T02:03:00Z")

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I’ve seen similar issues with outdated versions of Rhino. Can you really make sure that you have a recent SR: the last one is [Rhino 5 SR 2015-2-26](https://www.rhino3d.com/download/rhino/5.0/sr/changes)?

(go to Help -\> About Rhinoceros to check)

Thanks,

Giulio  
–  
Giulio Piacentino  
for Robert McNeel & Associates  
[giulio@mcneel.com](mailto:giulio@mcneel.com)

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<div class="post-metadata">

**Author:** ![dodangtuat](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/dodangtuat/32/520_2.png) [@dodangtuat](https://discourse.ladybug.tools/u/dodangtuat)\
**Post date:** [July 21, 2015, 2:47am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/58 "2015-07-21T02:47:00Z")

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Hi all,

Thank you for quick reply, I am 100% for sure that my version is the latest one.

Pls let me know how to fix it.

Thank you for your great support!

[![](http://api.ning.com:80/files/eGJdezr2p4V-7I3bNKTXizrqBsHT5PRD3PE-s6IcP170SkMHIWtf7nwKBPB5WGb-wIPVl5Mq*oVM738tz99G0KfSuZHp6xSo/rhinoversion.jpg)](http://api.ning.com:80/files/eGJdezr2p4V-7I3bNKTXizrqBsHT5PRD3PE-s6IcP170SkMHIWtf7nwKBPB5WGb-wIPVl5Mq*oVM738tz99G0KfSuZHp6xSo/rhinoversion.jpg)

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<div class="post-metadata">

**Author:** ![GiulioPiacentino](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/giuliopiacentino/32/98_2.png) [@GiulioPiacentino](https://discourse.ladybug.tools/u/GiulioPiacentino)\
**Post date:** [July 21, 2015, 3:04am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/59 "2015-07-21T03:04:00Z")

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Thanks Steve, OK, then we can rule out that part.

If you open the attached file, do you read “Python works”?

[![](http://api.ning.com:80/files/eGJdezr2p4UKATIppBmunt2yC6Ku0GDIcDZjBwLll5ix3GpcX7A7E6PBXWKmcigWk-PyE*PIFvAQUEpi22kuZ8jvPY481Zu8/pythonworks.PNG)](http://api.ning.com:80/files/eGJdezr2p4UKATIppBmunt2yC6Ku0GDIcDZjBwLll5ix3GpcX7A7E6PBXWKmcigWk-PyE*PIFvAQUEpi22kuZ8jvPY481Zu8/pythonworks.PNG)

[python-works.gh](https://discourse.ladybug.tools/uploads/default/original/2X/4/4f37967eb27aeb8c5468fba0a1b05a68ea6dbd0f.gh) (2.94 KB)

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<div class="post-metadata">

**Author:** ![dodangtuat](https://discourse.ladybug.tools/user_avatar/discourse.ladybug.tools/dodangtuat/32/520_2.png) [@dodangtuat](https://discourse.ladybug.tools/u/dodangtuat)\
**Post date:** [July 21, 2015, 3:33am UTC](https://discourse.ladybug.tools/t/ladybug-installation-problems/47/60 "2015-07-21T03:33:00Z")

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Hi Giulio,

It works well here!!

 ![](http://api.ning.com:80/files/eGJdezr2p4WTyriogFcArHg7ufTNWZuuMokEBePJhUFRZpM23KwJOv9fqVlyWIZISlkC2t5bBrc4CKUtuNLmwXQluR4dS1lK/workwell.jpg)

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