Can´t find the results for the study

Hello! We are working with brise parameters in a building at Belo Horizonte, Brazil. We have already run the thermal part, but we can´t run the lighting part.

In the Read me RunDaylightAnalysis panel, we find “Can´t find the results for the study”. We have already, reinstalled the Ladybug plug-in and put the north in the angle zero.

This is a generic error when the study doesn’t run successfully. Can you share the file or more details?

Dear Mostapha, good morning! I want to send you the file and details, but I can´t do that here. Where can I attach it? What is the e-mail? Thank you!