Honeybee and Rhino stops responding and crashes when I start simulation

ladybug-tools
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1

Hi,
I tried running a simple daylight analysis in honeybee. The script does not show any error or any issue. But when I try to turn the boolean toggle to true, it just freezes and stops responding.
I have tried both rhino 7 and 8, with ladybug tools 1.8.0. I have also tried turning the antivirus software off. But it is still not working.
I am working on a company pc, but when I run the same simulation in my personal pc with rhino 7 it runs smoothly.
Any help would be greatly appreciated.
Thank You!

2

Hi @Lupamudra ,

Ah, this is helpful to know:

You had said on the other thread that it “crashes” but I would not call this a “crash.” A crash would involve Rhino closing and exiting. This is just a “freeze.”

This still sounds like it is related to some type of antivirus/security measure but it’s not the same thing as the SentinelOne issue that others have experienced. It seems like your IT department would needs to green-light the simulation engine executables (eg the Radiance exes) rather than green-light the Rhino executable.

How did you install Ladybug Tools? Did you use the free Pollination single-click installer? If not, use it. We did a lot of things to that installer to make IT departments happy and you have a better chance of getting everything to work with your IT’s rules if you use it instead of the Food4Rhino pathway.

3

Hi @chris ,
Thanks for the response.
So it freezes, with some HB components (cumulative sky matrix, benefit sky matrix,etc ) and I installed ladybug tools through pollination single click installer. The Food4Rhino pathway didnt work at all for me. Froze it the moment i pressed the instalation toggle just like it does now, so used the pollination installer. Does that information change anything?

4

If that’s the case, then IT has probably just blocked the Radiance executables from running on your machine. You should ask them to green-light all of the executables in this folder:

C:\Program Files\ladybug_tools\radiance

… and that should get all of the components you listed to function correctly.

Better yet, you might just ask them to make sure that everything in:

C:\Program Files\ladybug_tools

… is green-lit. With that, all of the software should function as expected.

5

Using Sentinel as well.

The solution above didn’t fully help me (I have both the legacy and Polination plugins).

But adding the following folders helped me:
C:\Users*username*\AppData\Roaming\Grasshopper
C:\Users*username*\AppData\Roaming\ladybug_tools
C:\Program Files\ladybug_tools
C:\Program Files\Rhino 8
C:\Program Files\pollination

Now both plugins can work without problems.

Hope that helps.