OSM Error/ open studio

No file was found at C:\Users\fee9jr\simulation\unnamed\openstudio\out.osw
I am facing a problem running the open studio.
even when I just copied and pasted the (out.osw) file to ensure that it is in the exact location, when the simulation started it deleted the file and showed this error.

The component is trying to parse an error message from that OSW file, @Rahaf03 . But, if that file does not exist at all, then OpenStudio is failing to start on your machine.

Did you use the Pollination installer? If not, I recommend using it since it solves a lot of the things that IT and antivirus software tends to block when using the Food4Rhino installer.

I improved the error message in the component here:

yes I downloaded the pollination installer and I am still facing the same problem