Problem loading epw file correctly

I have a problem with loading the .epw file.
my run energy works but I have some data missing (orange problems) which workes in other systems but don’t run correctly in my system.
finally, I understand that my software doesn’t run .epw files correctly. how can I solve this problem?

You should start by sharing what those orange problems are and the epw file you’re failing to run.

HB (872.9 KB)

@devang could you plz check it?