The Ladybug Tools crashed. The situation is as follows: When I opened some of the components, Rhino just shutdown after approximately 6 seconds. Is there any solution to this problem?@MingboPeng

@MingboPeng
log:
2025-11-12 23:01:06.589 +08:00 [INF] Rhino: 8.24 (10/08/2025 00:00:00)
2025-11-12 23:01:06.784 +08:00 [INF] Unable to get version!
Pollination Server: https://app.pollination.solutions ;
Ladybug.RH.Loader 1.38.257.0
Pollination.RH.Loader 1.54.16.0
Ladybug.Loader.Share 1.38.257.0
Pollination.Loader.Share 1.54.16.0
Ladybug.GH.Loader 1.38.257.0
Ladybug.Grasshopper 0.0.0.1
Pollination.GH.Loader 1.54.16.0
Pollination.GH 1.54.16.0
Pollination.Core 1.54.16.0
PollinationSDK 1.54.16.0
HoneybeeSchema 1.5804.10.0
Pollination.UI.Rhino 1.54.16.0

Log:
C:\Users\33135\AppData\Roaming\pollination\logs\logs.pollination.GH2025111223.txt
2025-11-12 23:56:03.463 +08:00 [INF] Rhino: 8.24 (10/08/2025 00:00:00)
2025-11-12 23:56:03.662 +08:00 [INF] Unable to get version!
Pollination Server: https://app.pollination.solutions ;
Ladybug.RH.Loader 1.38.257.0
Pollination.RH.Loader 1.54.16.0
Ladybug.Loader.Share 1.38.257.0
Pollination.Loader.Share 1.54.16.0
Ladybug.GH.Loader 1.38.257.0
Ladybug.Grasshopper 0.0.0.1
Pollination.GH.Loader 1.54.16.0
Pollination.GH 1.54.16.0
Pollination.Core 1.54.16.0
PollinationSDK 1.54.16.0
HoneybeeSchema 1.5804.10.0
Pollination.UI.Rhino 1.54.16.0

Log:
C:\Users\33135\AppData\Roaming\pollination\logs\logs.pollination.GH2025111223.txt

systeminfo:Rhino 8 SR24 2025-10-8 (Rhino 8, 8.24.25281.15001, Git hash:master @ ba28668a8431990c700173e46ef2dbcb873cf092)
License type: Commercial, 版本2025-10-08
License details: Stand-Alone

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 16GB)
.NET 8.0.22

Computer platform: LAPTOP - Plugged in [98% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 8-7-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 11-30-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 546.30
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-30-2023
Driver Version: 31.0.15.4630
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino
E:\Plug-ins\Karamba\License\Karamba3D_LicensePlugin_Rhino8.rhp “Karamba3DLicense”
C:\ProgramData\McNeel\Rhinoceros\packages\8.0\LadybugTools\1.39.14\net8.0-windows\Ladybug.RH.Loader.rhp “Ladybug.RH.Loader” 1.39.14.0
C:\ProgramData\McNeel\Rhinoceros\packages\8.0\Pollination\1.65.31\net8.0-windows\Pollination.RH.Loader.rhp “Pollination.RH.Loader” 1.65.31.0
C:\Program Files\McNeel\Rhinoceros\8.0\Plug-ins\D5LiveSync (e0d5e210-02f6-4ee9-a2b0-1675e225d958)\D5Conv.rhp “D5 Live Sync for Rhino”

Rhino plugins that ship with Rhino
E:\Plug-ins\Commands.rhp “Commands” 8.24.25281.15001
E:\Plug-ins\rdk.rhp “Renderer Development Kit”
E:\Plug-ins\RhinoRenderCycles.rhp “Rhino 渲染” 8.24.25281.15001
E:\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.24.25281.15001
C:\Users\33135\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PanelingTools\2024.8.20.677\PanelingTools.rhp “PanelingTools”
E:\Plug-ins\NamedSnapshots.rhp “Snapshots”
E:\Plug-ins\MeshCommands.rhp “MeshCommands” 8.24.25281.15001
E:\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.24.25281.15001
E:\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.24.25281.15001
E:\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.24.25281.15001
E:\Plug-ins\Displacement.rhp “Displacement”
E:\Plug-ins\SectionTools.rhp “SectionTools”

Primary OpenGL: NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 11-30-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 546.30

Looks like your NVIDIA driver is very old, try to update it first.

If it still doesn’t work, try to disable (unload) the Karamba and D5LiveSync plugins in PluginManager and restart the Rhino again:

Update:
The issue was caused by the D5. Disabling it fixes the crashing issue.