'uo' is not recognized as an internal or external command, operable program or batch file

zws · February 6, 2023, 1:24pm

Hi everyone,
I installed the programs exactly in the compatibility matrix and I got this message. (Just running the example file (operational_carbon_emissions.gh)

COULD SOMEONE HELP? THANKS A LOT IN ADVANCE!

chris · February 13, 2023, 2:43pm

It’s likely that some IT restriction or antivirus software is preventing you from actually executing the URBANopt simulation.

zws · February 14, 2023, 2:21am

I just added an exception for it in the Windows defender. And still got the same error as above.
And I tried to run the env_uo.bat. Here’s the screenshot.

chris · June 30, 2023, 1:37am

Hi @zws ,

I know that I’m late in responding here but I doubt that Windows Defender is the issue here. You likely need your IT department to greenlight the URBANopt executable for you.