Zero radiance simulation result

Please see attached after I run the HB+ radiance analysis. I checked the result folder that the results are all zero. I did change the time of the day but all the timesteps across the day are zero values.
Would it possible anyone can confirm with me that the floor should face downward or upward to the sky (or inward/outward the zone space). I did try both but the result are the same. Could anyone give some suggestion about the normal direction of floor, ceiling, walls.
For the window, it was created using the radiance glass material, I have also tried using either HB surface or HB window surface for the window.
Please see attached for the details for debugging